What is red mobile
red mobile is a prepaid network, powered by Smart Communications that offers unlimited services.

What are the services of red mobile?
The red mobile SIM:

• Comes in P29 red mobile SIM (single pack) & P75 red mobile TRISIM (three-in-one pack)
• Stores 250 phone numbers and 30 text messages
• Pre-loaded with red to red call and text unlimited PLUS free 30 text to all networks, all 
  valid for 2 days.

How do I activate my red mobile SIM?

1. Insert the SIM on your handset, then, wait for the red mobile operator name to appear.
2. Activate your SIM by making any one of the following:   
   • Make a call
   • Send a text
   • Reload regular Call and Text Card
   • Check your balance
     
     

Where will my red mobile SIM work?
You can use your red mobile SIM with any handset and on any SMART network.

How can I load?

You can load via Call and Text Cards and E-Load.

• Call and Text Card
  1. Lightly scratch off the protective ink to reveal the 12-digit personal identification number or PIN on the red mobile Call and Text Card.
  2. On your handset, dial 9929 + 12 digit PIN and Send. A voice prompt will confirm your successful reload attempt. 
     You only have 5 attempts to finally get to key in the correct PIN.

• E-Load

Load electronically in over 1 million SMART retailers nationwide.

How can I check my balance?

To check your balance via text, key in 999 send to 9939

How can I avail of red mobile unlimited services?

1. Load a red mobile Call and Text Card
2. Load via E-Load
3. Via Registration 

• Text UNLI25 to 9949 for Call and Text Unlimited 

+60 text to all networks for 1 day (you need at least P25 regular load)

• Text UNLI125 to 9949 for Call and Text Unlimited 

+300 text to all networks for 7 days (you need at least P125 regular load)

• Text UNLI500 to 9949 for Call and Text Unlimited 

+1000 text to all networks for 30 days (you need at least P500 regular load)

How can I make a call when I am subscribed to the unlimited service?

Simply dial the mobile number, ex. dial 09381234567.

No prefix number needed.

No need for P1.00 minimum load requirement.

Can I load regular load and unlimited load at the same time? 

Yes.

Can I load multiple unlimited services?

No. You must wait until your current unlimited service expires until you can load another unlimited service. This way, you maximize the value of your existing unlimited load.

How will my load be consumed if I have both regular load and unlimited load?

If you make calls/texts to a red mobile number, this will be charged to you unlimited load. If you make calls/texts to another network, this will be charged to your regular load.

How can I make calls to other countries?

Simply dial the country code + area code + number. You will be charged the regular rate.

Can I still avail old Call and Text Unlimited services (P25, P125 and P500)?

You can still avail of the old Call and Text Unlimited. Call and Text Unlimited will be RED to RED only.

How can avail of the all new Unlimited Call and Text Package open to all SMART Networks? 

Convert your regular load to the Unlimited Call and Text open to all SMART Networks.

You can choose from the different

denominations:  

UNLI30 for 1 day  

UNLI100 for 4 days

UNLI250 for 10 days  

UNLI750 for 30 days

and send it to 9949 for FREE.

Does pulse charging apply to red mobile subscribers?

Yes. Pulse charging only applies to calls using regular load. If you registered for Red Unlimited and do not have regular load, you will not be able to make calls using pulse charging.

What are the rates for pulse charging?
For red to red calls: A flag-down rate of P3 will be charged on the first two pulses (or 12 seconds) and P0.25 on the succeeding pulses of the first minute. For succeeding minutes, P0.50 per pulse will be charged.

For Red to other networks: A flag-down rate of P3 will be charged on the first two pulses (or 12 seconds) and P0.43 on the succeeding pulses of the first minute. For succeeding minutes, P0.65 per pulse will be charged.

How do I activate pulse charging?
To call per-pulse, dial *3152 + cell phone number. Ex. *315209381234567